Knowledge Base

About SpamExperts

• Why a new spamfilter was imported to reseller account by Openprovider?
• What is e-mail archiving and how to enable it?
• How do I create a report?
• Downgrade my Spamexperts bundle.
• Expiration of Spamexperts bundle
• How to cancel SpamExperts bundle

Incoming filtering

• 🇪🇸 ¿Cómo configurar el filtro de entrada de spam?
• How does incoming filtering work?
• How to setup an incoming spam filter
• Which MX records should I use?
• Can to login to my SpamExperts panel without going to the Openprovider panel first?
• Testing your mailserver when using Spamexperts

See all 11 articles

Outgoing filtering

• 🇪🇸 Cómo configurar el filtro de spam de salida
• How does the outgoing filtering work?
• How to order and setup outgoing spam filter?
• Which SPF record to use with a spam filter?

Email archiving

• How e-mail archiving works?

Troubleshooting FAQ

• What happens if my mail server is offline?
• E-mail delayed by the filter?
• Mail stays in the delivery queue or gets bounced back
• Why is there no subject in the logs?