FAQ: Spam Experts extension for Plesk

• 3. How to configure Spam Experts extension for Plesk in Openprovider?

About SpamExperts

• Why a new spamfilter was imported to reseller account by Openprovider?
• What is email archiving and how to enable it?
• How to create a Spam-filter report?
• Spamexperts bundle downgrade
• Expiration of Spamexperts bundle
• SpamExperts cancellation (bundle and single filters)

Incoming filtering

• 🇪🇸 ¿Cómo configurar el filtro de entrada de spam?
• How does incoming filtering work
• How to setup an incoming spam-filter
• Which MX records should I use?
• Login to Spamexperts panel directly
• Testing your mailserver when using SpamExperts

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Outgoing filtering

• Is it possible to activate the option "valid sender address required"?
• 🇪🇸 Cómo configurar el filtro de spam de salida
• How does the outgoing filtering work?
• How to order and setup outgoing spam filter?
• Which SPF record to use with a spam filter?

Troubleshooting FAQ

• Unable to create a Spam Filter - Error 11006 pops up
• Full Knowledge base from SpamExperts
• Monitoring / Status check of SpamExperts service
• What happens if the mail server goes offline?
• What happens if email is delayed by the filter?
• Mail stays in the delivery queue or gets bounced back

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