Please follow the below process for updating the SpamFilter domain user contact email to allow password reset links to be sent to a new email address.
-
Log in to RCP
Access your RCP (Reseller Control Panel) account using your login credentials. -
Navigate to SpamExperts
-
From the Dashboard, go to SpamExperts.
-
Select Filters Overview.
-
-
Access the SpamExperts Panel
-
Choose the specific filter you want to manage.
-
Click to log in to the SpamExperts panel.
-
- Open the User Profile
-
-
In the SpamExperts panel, navigate to the User Profile section.
-
-
Update Email and Password
-
From the user profile page, you can update the email address where password verification links are sent.
-
You may also update the password if required.
-
Note: You can still access the SpamExperts panel for specific domains via the link in the Control Panel (RCP), even if you’ve lost or forgotten your SpamExperts password.