FAQ - Ordering and Validation
Resolve problems and find answers to frequently asked questions
- Why is my SSL not issued yet ?
- Why file is uploaded but file validation is not finished yet?
- Is "www" automatically included in my SSL order?
- Why is my SSL Certificate only valid for 1 year when I ordered it for 2 years ?
- What does "TBD" SSL mean?
- Why I can't re-request confirmation email or change validation method for my DV certificate?
- The domain in the CSR is restricted
- Can an OV/EV certificate be ordered by a private entrepreneur?
- Order been flagged for a brand validation, what does that mean?
- What do the warranties for SSL certificates mean? What is covered by them?