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Knowledge Base

Get an answers to your questions using search keywords, or check categories below.

  1. Openprovider
  2. Billing

Billing

Describes how Openprovider billing works: prices, invoicing, payments.

Prices

  • How does the price structure work?
  • VAT charges
  • How to follow price changes
  • VAT collection for Canary Islands residents
  • 🇪🇸 IVA excluido en las Islas Canarias

Payments

  • Supported payment methods
  • What to do if you receive the error “We couldn’t load the payment area. Please try again.“
  • Why a payment is not yet processed
  • Recurring Payments
  • 🇪🇸 Pagos recurrentes
  • 🇪🇸 ¿Cómo aumentar el saldo?
See all 10 articles

Invoices

  • Does Openprovider send invoices on balance increase?
  • When does Openprovider send invoices for services?
  • Changing the recipient of the invoice
  • How to find previously issued invoices
  • Reference number (PO) or CIF/NIF number on your invoice
  • Downloaded invoices are blank
See all 7 articles

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