Supported payment methods

Question

Which payment methods does Openprovider support?

Answer

Based on the account settings and location, the Reseller Control Panel will show relevant payment methods. All payments must be initiated in your control panel.

The following methods are supported by Openprovider:

  • Credit card: is processed in realtime, but a maximum amount applies. Supported credit cards are Visa, Eurocard Mastercard, and American Express. Transaction costs may be charged. This will be visible when selecting this payment method.

  • iDeal: a Dutch realtime payment method, supported by most Dutch banks. This payment method is free of charge and no maximum applies.

  • Wire transfer / Bank transfer: an offline payment method, where you order your bank to send a certain amount to Openprovider. No maximum applies. Notes:
    • Prepare for a processing time of 2 to 5 business days, depending on your country and your bank. If you urgently need to top up your balance, consider a credit card or iDeal payment.
    • Both the amount and the payment reference that you get after initiating the payment via your control panel should exactly match!
    • If these data do not match or the payment has been done more than 30 days after it was initiated, our payment provider will no longer accept the payment and will return the money to the sender. A new payment order needs to be initiated in that case.
      IMPORTANT. Please make sure that you include only Payment reference and NO information on you own (like Paying for Reseller ID xxx, Openprovider payment, etc) in Payment concept, otherwise it will cause mismatch and the payment will be declined.
  • Bankcontact
    Bankcontact is also known as Mister Cash. The deposit will be increased immediately after the payment is fulfilled. The maximum payment allowed is € 146.000,00 per payment. This payment option is only available for Belgian customers. Transaction costs may be charged. This will be visible when selecting this payment method.

  • Western Union
    For customers that don't have a credit card or a bank account, we can activate a payment via Western Union upon request. The minimum amount to pay is € 500. After activation, initiate the payment through the reseller control panel and follow the instructions shown on the screen.

  • Paypal
    The maximum payment allowed is € 15.000,00 per payment. Transaction costs may be charged. This will be visible when selecting this payment method. We can not guarantee realtime payments, Paypal can process it within minutes or it can take up to 2/3 days.

  • JCB
    A minimum of € 1.000,00 applies, and the maximum payment allowed is € 15.000,00 per payment. Transaction costs may be charged. This will be visible when selecting this payment method. This method is not realtime. When the online payment is processed the balance will be increased automatically in your Openprovider control panel. 

  • Diners Club
    A minimum of € 1.000,00 applies, and the maximum payment allowed is € 15.000,00 per payment. Transaction costs may be charged to your account. This will be visible when selecting this payment method. This method is not realtime. When the online payment is processed the balance will be increased automatically in your Openprovider control panel. 

  • Yandex
    A Russian payment method. The minimum of 500,00 ₽ applies and the maximum payment allowed is 1.000.000,00 ₽ per payment. Transaction costs may be charged. This will be visible when selecting this payment method.

NB: resellers in Russian jurisdiction (country = Russia, currency = Rouble) only have the option to increase their balance via a Wire/Bank transfer at the moment. In order to utilise other payment methods, one has to select a different currency (country can stay the same, i.e. Russian Federation) during reseller account registration.

All payments are processed by a third-party payment gateway - Adyen, thus its name may appear on one's bank-statement receipts instead of Openprovider.

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