Successful domain registration requires:

• two or more nameservers or a nameserver group (correctly configured*)
• Office/residence of the registrant must be within the EU.
• All (!) used handles (also admin / tech) must have the following details filled in:
  • For companies
    • Company registration number
    • VAT number
  • For private individual
    • Passport or ID number, or Social Security Number (fiscal code): Example: ABCDEF12G34H567I without spaces
    • Registrant and admin contact must be the same
  • State / province: For entities based in Italy, the registry will strictly check the 2-letter province code included in the handle. See for the correct naming our separate knowledge base article.
• Email sent to the registrant has to be confirmed within 14 days, otherwise the request will fail. This email can not be re-sent. Please contact Openprovider if the current request needs to be cancelled in order to start a new one, which will trigger a new confirmation email.

Additional notes

• *Nameservers must be properly configured. Check this on the registry's website.
• "Social security number" field has to be filled in with the Fiscal code (contains of 16 alphanumeric-value without spaces) and must pass validation through Italian fiscale control. Example: ABCDEF12G34H567I 

Common errors

• "The domain registration/transfer/trade failed. Reason: Incorrect contact's details: XY123456-ZZ, 2004, Parameter value range error; Registrant: invalid reg code" 
  Reason: "Social security number" is wrong or field is empty.
  
  
• "2005, Parameter value syntax error; Voice syntax error"
  Reason: phone number is wrong. Check area code and numbers format used.

Successful domain transfer via RCP or API requires:

• authorisation code
• two or more nameservers or a nameserver group.
  Nameservers must be properly configured. Check this on the registry's website.

IMPORTANT:
If the current status in the whois is "pending update" the transfer is not accepted. (shown error "Transfer is prohibited by the current domain owner "). Please wait until the status is "ok" again before submitting a new transfer request.

Additional notes on a .it transfer

• The current registrar will then have 1 day to object against the transfer. If no objection or approval is given the transfer will complete automatically.
• The registry will not send an e-mail to the domain contacts after the transfer finishes.

• Authorization code request - via RCP or API
• Authorization code reset - via RCP or API

Owner change (trade)

• requested as a normal domain update via RCP or API
• processed realtime

Other update

• requested via RCP or API
• processed realtime

This change is processed realtime. The whois will take 6 to 12 hours to update.

My domain has a status "pendingUpdate" even if I changed the DNS Records, what does that mean ?

• When a domain name is in pendingUpdate, it remains in this status for maximum of 5 days.
  If the new DNS Configuration is not positively validated by the Registry within this term, it is abandoned and the domain returns to the previous status.
• When the domain name is in pendingUpdate status, the DNS configuration checks are automatically activated in the following way:
  • immediately after every updateDomainRequest to change the DNS configuration;
  • every 30 minutes until the expiration of the period of pendingUpdate (5 days).

Delete

• requested via RCP or API
• processed realtime
• will result in a quarantine period

If you want domain(s) to be deleted without further restoration, please contact support, and we will explicitly put your domain(s) in "pendingDelete / redemptionPeriod" immediately.

Restore / reactivate

• restore / reactivation supported via RCP or API
• Quarantine period can be found under 
  Detailed extension information > Technical information > Quarantine period