Question

How a domain can be cancelled or deleted?

Answer

If the option to automatically renew a domain name is not used then it will be deleted on the expiration date in Openprovider, causing the domain name to become available for registration or entering quarantine.

It is possible to choose to cancel a domain name before the expiration date in Openprovider.

• Via Control Panel: navigate to the details of the domain name through your domain name management and click the Delete/Bin button. 
• Via API: 
  • REST API request - https://docs.openprovider.com/doc/domain.swagger#operation/DeleteDomain 
  • XML API request - https://doc.openprovider.eu/API_Module_Domain_deleteDomainRequest  

Some domains can be reactivated after being deleted/expired. In the Request queue for restores one can see all domain names that can be reactivated. Please note that some TLDs charge for reactivation procedure.

To reduce the costs of reactivation the functionality called 'Soft Quarantine' has been implemented, you can read all about here.

Please review also our renewal policies.

There are no refunds provided for domains that are deleted after a successful registration, renewal or transfer. Once activated at the registry, a deletion will not result in a refund for any remaining period.

In case a domain is flagged by the Registry or Registrar due to suspicious registrant details or fraud and eventually revoked, will also not result in any refund for the remaining period.