API Error Codes

 

CODE DESCRIPTION RESOLUTION/ADDITIONAL INFORMATION
0 No errors Indicates successful operation.
1 No changes in the data Edit your request, it contains no changes.
10 The registry currently not reachable Please wait for a while, then retry, the registry is on maintenance.
11 ERROR CODA response error An "error coda response" indicates that there's a problem with a specific internal system, and to understand the specific nature of the error, we would need to check the accompanying details, error codes, or logs provided by the system. Please contact Openprovider support with details, request/screenshot(s) of the operation you attempted.
12 This is not an error. Everything went as it is supposed to. No further action needed here.
15 EU registration currently closed. See www.eurid.eu for more information. This indicates that EU registration system is temporarily unavailable, most probably due to maintenance. You may check https://twitter.com/OPNotifications and https://statuspage.openprovider.eu for more details. 
16 The domain is blocked or reserved by EURid  
17 Error while getting information from the registry Please wait for a while, then retry, the registry is on maintenance. 
18 Data is already up-to-date, no updates necessary  
19 Invalid locale specified 'locale' means customer's language. This is an optional parameter for creating a customer/handle. Please use combinations of ISO language code and ISO country code (language_COUNTRY). Example, "en_US" for American English, "en_GB" British English, "es_ES" for Spanish, "de_DE" for German, "fr_FR" for French, etc.
50 Calls limit has been reached Please see the limits at https://support.openprovider.eu/hc/en-us/articles/218390187-What-are-Openprovider-API-calls-limits- 
60 Search request limit value exceeded The maximum value for "limit" is 1000 for searchDomainRequest (XML API)/ListDomains (REST API)
70 Command deprecated  
80 Invalid request This error typically indicates that the request made does not meet the necessary criteria or is not recognized as acceptable. Please review your request based on API documentation (XML API or REST API).
81 Method is not implemented This usually indicates that you are using the wrong HTTP method for API endpoints or when trying to use the base URL for transactions. For example, when using POST instead of GET or GET instead of PUT. Please review your request based on API documentation (XML API or REST API).
98 Requested data not in data-set This error indicates that at this moment we are not able to match the data you need with the data corresponding to your account. Please, try once more. If the issue persists, please contact Openprovider support with details, request/screenshot(s) of the operation you attempted.
99 No data returned This error indicates that a query or request made to our system, database, or service did not return any results. If the issue persists, please contact Openprovider support with details, request/screenshot(s) of the operation you attempted.
100 Empty initials!  Please be sure the initials field contains data.
101 Invalid initials! Please be sure the initials field contains the correct data.
102 Empty first name! Please be sure the first name field contains data.
103 Invalid first name! Check and edit the first name field.
104 Invalid insertion! This error indicates that invalid data were inserted to our system, database, or service. Please review the data in your request.
105 Empty last name field! Please be sure the last name field contains data.
106 Invalid lastname! Check and edit the last name field.
107 Empty gender field! Please be sure the gender field contains data.
108 Invalid gender field! Please be sure gender is set up correctly.
110 Empty street name field! Please be sure the street name field contains data.
111 Invalid street name! Please be sure the street name field contains the correct data.
112 Empty address-number Please be sure the house number field contains data.
113 Invalid address-number Please be sure the house number field contains the correct data.
114 Invalid suffix field! Please be sure the suffix field contains the correct/valid data.
115 Empty zipcode field! Please be sure the zipcode field contains data.
116 Invalid zipcode! Please be sure the zipcode field contains the correct/valid data.
117 Empty city field! Please be sure the city field contains data.
118 Invalid city! Please be sure the city field contains the correct/valid data.
119 Invalid state! Please be sure the state field contains the correct/valid data.
120 Empty country field! Please be sure the country field contains data.
121 Invalid country code! Please be sure the country code field contains valid data. Please refer to the list of supported country codes: https://support.openprovider.eu/hc/en-us/articles/13344317042450-Supported-country-codes-for-registration 
122 Contact data contains non-latin data Handle has non-latin symbols
123 Country code for the contact doesn't correspond to the tld requirements.  Please check the error description
124 Incorrect State/Province code. When Canada, Ireland, United States, United Kingdom is the country of contact, the state must be specified in ISO-3166-2. Codes for IE,GB,US,CA: https://support.openprovider.eu/hc/article_attachments/7108090826898/ie_Province_Codes.pdf 
130 Empty telephone country code field! This refers to a situation where a telephone number field lacks the required country code. Please insert the country code of the telephone number in the correct format.
131 Invalid telephone country code!  
132 Empty telephone regioncode field! This refers to a situation where a telephone number field lacks the required regional or area code. Please insert the region code of the telephone number in the correct format.
133 Invalid telephone region code number!  
134 Empty telephone subscribers number!  
135 Invalid telephone subscribers number!  
136 Incomplete telephone number!  
137 Invalid mobile country code! Please insert the country code of the mobile number in the correct format.
138 Invalid mobile region code! Please insert the region code of the mobile number in the correct format.
139 Invalid mobile subscribers number!  
140 Incomplete mobile number!  
141 Invalid fax country code!  
142 Invalid region code. Check the fax number, and correct the region code. This refers to a situation where a specified code, typically associated with a geographical region, is not in the expected or valid format. Please insert the region code part of the FAX number in the correct format.
143 Invalid fax subscribers number!  
144 Incomplete fax number!  
145 Empty e-mail address!  
146 Invalid e-mail!  
147 Restricted e-mail domain. Please change your email to non-Openprovider address.  
150 Invalid fiscal number!  
151 Invalid birthdate! This additional data is required for some TLDs, please put in your birthdate in format: YYYY-MM-DD and ensure that you are of legal age.
152 Invalid birthcity! This additional data is required for some TLDs, please review and update the birth city entered.
160 Empty companyname field!  
161 Invalid company name!  
162 Invalid vat number!  
163 Invalid Chambre of Commerce number!  
164 Invalid Chambre of Commerce region!  
165 Invalid Chambre of Commerce date!  
166 Empty mainoffice!  
167 Invalid mainoffice!  
168 Empty website field!  
169 Invalid website field!  
170 Empty type field!  
171 A contact person with this type already exists! This error indicates that an attempt has been made to create or add a contact person within a system, database, or application, and a contact with the same type (admin/tech/billing) already exists in the records.
172 Invalid customer type It implies that the specified type (admin/tech/billing) for the customer is not recognized or allowed according to the predefined criteria.
173 ERROR while saving contact data  
174 ERROR requesting external contactdata  
175 Owner is not a citizen of an .EU member-state  
176 Customer handle not found  
177 External customer handle not found  
178 Updating customer data with Registry Failed  
179 You can not create more than one contact of this type You can not add more than one billing or admin contact.
180 Empty search field!  
181 Choose a search type!  
182 Companyname already exists!  
183 Customer is not an individual one please perform the action with a contact person  
184 Customer is not a contact person please perform the action with an individual  
185 You cannot delete yourself as a reseller! Be sure you are not removing yourself as reseller cause operation is not possible.
186 Company is still connected to handles! Looks like you're trying to remove a Company that is connected to handles. Remove handles first.
187 Customer is still attached to some domains! Looks like you're trying to remove a customer/handle that is connected to domains. Please update the handles of the connected domains before trying to remove to remove the customer/handle.
188 Customer is still attached to some SSL orders! Looks like you're trying to remove a customer/handle that is connected to SSL orders.
190 Invalid username! Please check the username and make sure it contains the correct data.
191 This username already exists! Please choose a different username and try again. Select another username as it already exists in the system.
192 Password doesn't match verification! Please be sure you're using a strong password that matches the verification pattern(s).
193 Handle is not recognized by the Openprovider system Please check the handle ID used in your request. 
194 Company is not known within the Openprovider system! Please check the company you're indicating.
195 Invalid handle Indicate the correct handle.
196 Authentication/Authorization Failed

Authorization failed due to incorrect credentials/invalid token, make sure correct data is used. 

197 Account is blocked because of non-signed agreement. Log in to the control panel for more information.

Please check and sign the 'Processor Agreement' at https://cp.openprovider.eu/documentation/contracts.php

199 An unknown error has occurred! No immediate resolution, contact support@openprovider.com please. 
200 Empty or invalid nameserver group name field! Please review your request and specify a valid nameserver group name. 
201 Nameserver group name not found in Openprovider system! The nameserver group specified in the request doesn't exist in your Openprovider account. Please re-try the operation (except for delete nameserver group request) after creating the nameserver group. You can create new nameserver groups via RCP or XML API or REST API
202 Nameserver group name already exists! The nameserver group you are trying to create already exists.
203 The nameservergroup is attached to some domains You can not delete the nameserver group as it is being used by some domains in your account. Please update nameserver groups for the domains if you really want to delete the nameserver group. 
220 Choose a group or individual nameservers!  
221 You must enter minimum 2 nameserver name and IP address or a groupname! Not enough nameservers given
222 Invalid or double nameserver, nameserver must be unique! Nameserver Hostname is given twice
223 Empty nameservers/nameserver group name Please re-try the request with either nameservers or a nameserver group name
224 Nameserver not found in the Openprovider system The nameserver specified in your request doesn't exist in Openprovider. It was either deleted or is not created yet. You can create nameservers (for domains registered through Openprovider) via RCP or XML API or REST API
225 Empty nameserver name NS-1 field!  
226 Invalid nameserver hostname Please check the error description (data section) for details (Eg: Wrong hostname format)
227 Invalid nameserver IPv4 address Please check the error description (data section) for details (Eg: Wrong IPv4 param)
228 Invalid nameserver IPv6 address  
229 Enter at least one IP address IPv4 or IPv6 for nameserver%s Neither IPv4 nor IPv6 are specified
230 Nameserver is already present in your account The same nameserver you're trying to use is already present in the system, change values and retry.
231 IP is not specified IP address is mandatory for nameservers. Please make sure you indicate the IP for the nameservers used.
234 Can't resolve IP address from host! The system can not match IP and host used. Make sure correct data used.
235 Please acknowledge compliance by ticking the checkbox  
240 This is an Openprovider system nameserver group, it can't be removed You cannot change/delete this name servers group
244 The nameserver-check returned errors  
245 Nameserver-update failed Please review the nameserver entries in your request and correct any typos, remove any empty spaces, null/empty nameserver entries.
246 Removing of nameservers is failed  
247 Removing of nameservers is prohibited  
250 Nameserver IP addresses are only saved for glue records  
290 Domain forwarding provisioning request has been received and will be processed shortly. Once provisioning is complete please assign A-record in domain DNS zone to 34.90.130.132 manually to complete service configuration.  
299 An unknown nameserver error has occurred Please contact Openprovider support with details, request/screenshot(s) of the operation you attempted.
300 Your domain request contains an empty domain name!  
301 Your domain request contains only numbers!  
302 Your domain request has more than 63 characters! Domain name maximum length exceeded. Please try with a shorter name.
303 Your domain request contains invalid characters! Please check the allowed characters for the TLD.
304 Your domain request begins with an -  Hyphen/dash (-) is not allowed at the start of the domain name. You may use it in the middle.
305 Your domain request ends with an -  Hyphen/dash (-) is not allowed at the end of the domain name. You may use it in the middle.
306 Your domain request contains an empty extension! Check if the extension indicated is correct.
307 Your domain request contains an invalid extension! The extension used does not exist. Be sure an existing one is used.
308 Openprovider doesn't have your digital signature Please return to the RCP login page and sign up for the contact.
309 You have not signed the latest version of the contract for registering this domain You have not signed the latest version of the contract for registering this extension. After signing the contract, please try ordering the domain again.
310 Credit is not enough! Balance is insufficient, please increase balance.
311 The domain you want to register is not free! The domain you are trying to register is already registered or reserved.
312 The domain you want to register is free!  
313 The domain you want to transfer is free The domain that you tried to transfer is not yet registered. Please register it. 
314 The domain you want to trade is free The domain that you tried to trade is not yet registered. Please register it.
315 Empty period! Please check your request and ensure to specify a valid period (years for registration)
316 Invalid period! Please check your request and ensure to specify a valid period (years for registration)
317 Empty authorization code! Re-try the transfer/trade with the domain's authorization code.
318 The authorization code is incorrect or missing Your transfer/trade request doesn't contain an authorisation code or it is invalid. Please re-try domain transfer/trade with correct authorization code. 
319 For this domain name, no authorization code can be requested API call requestAuthCodeDomainRequest (XML API) / GetAuthCode (REST API) is not available for some TLDs. Try resetAuthCodeDomainRequest (XML API) or ResetAuthCode (REST API) instead, if the registry allows it.
320 The domain is not in your account; please transfer it to your account first. The response indicates that domain either transferred out (internal/external transfer) or deleted after expiration.
321 Domains with this extension cannot be traded Trade is not supported for the extension, please try another extension.
322 Domains with this extension cannot be transferred Transfers are not supported for the extension.
323 This is an internal transfer The transfer is an internal one
324 This domain cannot be renewed yet This domain TLD has special limitations in terms of its renewal. Please search for this TLD in this KB article 
325 This domain is already renewed No need to renew the domain name, it's already renewed.
326 This domain is already in your account  
327 This domain already exists in Openprovider but NOT active The error is typically returned when trying to renew domains that are not active (expired, deleted). Try restoring the domain instead.
328 This domain is locked Please unlock the domain at the current provider and re-try the transfer.
329 Locking not possible for extension Domain locking is not supported for the extension.
330 Empty owner handle! Be sure the owner handle is present in the request. 
331 Invalid owner handle! Be sure the owner handle in the request is correct.  
332 Empty admin handle! Be sure the admin handle is present in the request. 
333 Invalid admin handle! Be sure the admin handle in the request is correct.  
334 Empty tech handle! Be sure the tech handle is present in the request. 
335 Invalid tech handle! Be sure the owner handle in the request is correct.
336 The owner-data differs too much with the current registration-data! Owner data differs too much (internal transfer). Please check and update the owner handle before retrying the operation. 
337 The entered owner does not equal the owner in the whois The owner given in the transfer is not the legitimate owner
338 Authorization code for this extension cannot be resetted Please try requesting auth code via RCP or XML API or REST API 
339 Not all external handles are created please wait for several minutes and try again  
340 The registry is unavailable due to maintainance Registry temporary unreachable. Wait for a while and retry again.
341 ERROR saving domain data This error indicates that the changes made aren't saved successfully. Please contact the Openprovider Support team with details (domain name, change you tried to make, error message/screenshot).
342 Domain cannot be renewed again within 10 seconds after the last renewal The domain you are trying to renew was already renewed within the last 10 seconds. 
343 You cannot renew this domain for chosen period  
344 Invalid format of date Wrong transfer date
345 Bad provider specified  
346 Reseller cannot add duplicate domain This domain is already in your account
347 Wrong auto renew value Please review and correct the auto-renew value in the request.
348 Can not reset authorization code for domain using registrar domicile <p>The domain %s uses the <i>local presence</i> of Openprovider. For that reason, an authorization code can not be set. Please update the domain registration first in order to remove the local presence of Openprovider. Afterward, you can request the authorization code.<br/ ><br />The domain owner or the new provider should be able to provide you with details about their local presence.</p>
349 Current method is not supported, connect to support please Please check the error description (data section) for details. (Eg: Domain update is not supported by registry)
350 This domain is already present in Openprovider system  
351 Authorization code type parameter can not be an array  
352 Authorization code validity has expired Based on the TLD you can request a new auth code or reset the existing one. Then re-try the operation.
353 Domain is not known by registry If you are attempting an operation on an active domain, please Contact Openprovider Support
354 There is no a transfer to approve or you are not permited to Make sure your input is correct. This response indicates there is no pending transfer for you to approve.
355 Incorrect domain deletion type specified  
356 Domain is not known by 3rd party registrar If you are attempting an operation on an active domain, please Contact Openprovider Support
357 Bad routeId on domain during transfer action Please Contact Openprovider Support for assistance.
358 Provided authorization code is incorrect Please check and ensure the entered authorization code is correct. If you entered the correct code and the transfer failed with this status, the Auth/EPP code held by your current Registrar may not be in sync with the code at the Registry. In this case, you must request that your current Registrar/provider synchronize the code with the Registry.
359 Invalid domain type specified  
360 German domain should have IP-addresses in different subnets For a .de domain, nameservers should have IP-addresses in different subnets.
361 German domain should a German owner or admin For a .de domain, it is required that the owner or administrative contact be located in Germany.
362 Domain has already been registered in Openprovider  
363 Domain has not been registered in Openprovider  
364 Owner handle must differ from current one  
365 This domain is not under your account  
366 This action is prohibitted for current domain status.  
367 This domain cannot be locked because of its status  
368 This domain cannot be deleted because renewal date is too close.  
369 Transfer is prohibited by the current domain owner Transfer is prohibited, the domain appears to be locked against transfer. Please unlock the domain and retry the transfer. 
370 Empty application mode! You can find supported application modes for an extension using ListTlds or GetTld API call and look for "supported_application_mode" in the response. 
371 application mode is out of the current date You can find supported application modes for an extension using ListTlds or GetTld API call and look for "supported_application_mode" in the response. 
372 Wrong default billing handle Please review the billing handle used.
373 Invalid billing handle! Please review the billing handle used and use a valid one.
374 Domain `additionalData` parameter is missing The error indicates that the TLD requires additional data. Please review the data part of the API response for details or check TLD's additional data requirements via REST API or XML API
375 Domain `additionalData` parameter is invalid The error indicates that the additional data provided is invalid. Please review the data part of the API response for details or check TLD's additional data requirements via REST API or XML API.
376 Restore operation is not allowed for this domain It indicates that restores are not possible for this zone at this point. TLDs like .tk doesn't have restore option available. 
377 Wrong application mode You can find supported application modes for an extension using ListTlds or GetTld API call and look for "supported_application_mode" in the response. 
378 domain preregistration is closed for this TLD You can find supported application modes for an extension using ListTlds or GetTld API call and look for "supported_application_mode" in the response. 
379 You are about to register the premium domain. If you accept this registration fee, re-send the request and add the parameters "acceptPremiumFee" with the value of a premium fee, which can be found in the `data` block of this command output.  
380 Missing first name to register an .it domain  
381 Missing state to register an .it domain  
382 Missing fiscal number to register an .it domain  
383 Missing birthdate to register an .it domain  
384 Missing birthcity to register an .it domain  
385 Missing vatnumber to register an .it domain  
386 Missing Chambre of Commerce number to register an .it domain  
387 Missing Chambre of Commerce region to register an .it domain  
388 Missing Chambre of Commerce date to register an .it domain  
389 Owner should match the administrative contact in case of a company  
390 The entered owner does not match the whois consider a trade instead of a transfer  
391 The entered owner does match the whois consider doing a transfer instead of a trade  
392 The form could not be found This error is related to EURid's pre-populated transfer form. We could not find the information.
393 The authorisation code has been sent to the owner  
394 The authorisation code could not be sent see the FAQ for more information  
395 Domain name is in Early Access Program state

This stage enables you to acquire a domain before it becomes accessible to the general public. Read more at: https://www.openprovider.com/blog/how-do-new-gtld-launch-phases-work 

396 This extension is locked to prepare the domains for the General Availability. Try again after the General Availability opens  
397 Domain status transition is not allowed  
398 Invalid queue status set  
399 An error has occurred; for more details, please refer to the registry message below. For more information please check https://support.openprovider.eu/hc/en-us/articles/7265441900946  Please check the error description (data section) for details.
400 Empty support name This error occurs when you fill out the support contact form and you leave the name field blank, please ensure that it's filled out.
401 Invalid support name This error occurs when you fill out the support contact form and you type in an invalid specific context or character, please ensure that you fill it out accordingly.
402 Empty support email This error occurs when you fill out the support contact form and you leave the email field empty, please ensure to fill it out.
403 Invalid support email This error occurs when you fill out the support contact form and you enter an incorrect email address, please ensure that you fill it out accordingly.
404 Empty support subject This error occurs when you fill out the support contact form and you leave the subject field blank, please fill out the form completely.
405 Empty support question This error occurs when you fill out the support contact form and you left the issue description/question field empty. Please include the inquiry and submit it again.
420 Name is mandatory  
421 Name is invalid  
422 E-mail is mandatory  
423 E-mail is invalid  
424 Sender is mandatory  
425 Sender is invalid  
500 Domain is not registered with Openprovider check whois Domain may have been transferred away, or transfer in may have failed. Check whois to identify the registrar of record for this domain. 
501 The domainname contains less than the minimum allowed number of characters  
502 An database error has occurred. Please contact Openprovider. This error occurs if you are trying to delete a duplicate domain in the database. It won't be deleted as a precaution. As such, you may contact our support team for assistance.
503 Could not retreive whois information  
504 Application Pending  
505 You can only register 1 .EU domain at a time an not combined with an other extension This indicates that you are allowed to register only one .EU domain at a time, and it cannot be combined with any other extension.
506 Registration right is invalid This error suggests that the eligibility requirement in registering this extension isn't met.
507 Richt on name is invalid  
508 Supplier of documentary evidence is invalid  
509 Prior right country is invalid This could mean that the country specified in the prior rights claim is not recognized, is improperly formatted.
510 Document language is invalid  
511 3rd party emailaddress in invalid  
512 Domain is blocked  
513 Domain is reserved  
514 The domain is already being transferred  
515 Invalid status for domain  
517 Empty billing handle!  
540 Mobile phone must be verified  
541 Cannot do this operation because administrative data of .ru/.xn--p1ai domain-s was changed less than 30 days ago  
542 This domain cannot be transferred because expiration date is too close  
545 Incorrect sending type for auth code There are multiple options for sending auth code for different TLDs. If the provided auth code type didn't match to any of the allowed types for the TLD, it will return this error message.
Default: 'email' (if sending type is not specified)
Options: ['email', 'sms', 'letter']
546 Incorrect type for phone confirmation This error indicates that the phone number entered is not in the correct format (e.g., missing area code or country code) or that the information provided is not recognized as a valid phone number. Try adding carefully a valid number.
547 Registration/transfer is prohibited for current domain name  
548 Cannot trade domain to unverified contact  
549 Cannot modify administrative fields of .ru/.xn--p1ai domains' owner. Please use trade command for it.  
550 Operation is invalid  
560 Cannot delete domain on registry side  
561 Cannot delete domain because it has glue records  
570 Auth code sending is denied to unverified phone. Please go to owner's details page and click button 'Get code', complete phone verification.  
571 Auth code sending is denied to unverified email. Please go to owner's details page and click button 'Start verification', complete email verification.

 

 

701 The domains limit is exceeded.
Please send less domains in one request
There is a limit of 15 domains per request for checkDomainRequest.
800 Unknown DNS zone  
801 Invalid domain name  
802 Invalid extension  
803 Invalid record type  
804 Invalid IPv4 IP address  
805 A zone already exists for this domain  
806 You did not enter all data  
807 A slave zone can only contain 1 record of the type  
808 Invalid record type  
810 Record can not be deleted  
811 SOA record can not be deleted  
812 Name of record not entered Please make sure you are entering a valid record name, and try again.
813 Type of record not entered Please enter a valid DNS record type. Examples are: A,
CNAME, MX, TXT etc.
814 Value of record not entered  Please enter a value for the DNS record you want to create/update.
815 Invalid value for TTL numerical, minimum value of 600  Please review TTL specified in the request and ensure to set a value equal to 600 (seconds) or higher.
816 Invalid value for priority Please specify a priority for MX record. The 'priority' number for MX records indicate preference; the lower 'priority' value is preferred. That is, if you have a couple of MX records with priority 10 and 20, the one with priority value 10 will be preferred.
817 Duplicate record  You are attempting to add a duplicate DNS record. Please review the existing DNS records. 
820 Invalid A record  
821 Invalid CNAME record  
822 Invalid MX record  
823 Invalid NS record  
824 Invalid SOA record  
825 Invalid PTR record  
826 Invalid AAAA record  
827 Invalid TXT record  
828 Invalid SPF record  
829 Invalid record name  
830 IP address of the PTR record is not equal to the A record of this domain  
831 Invalid MX record the record should point to an existing A record  
832 Invalid SRV record  
833 Invalid SRV weight  
834 Invalid SRV port  
835 Invalid SRV address  
836 Invalid TLSA record  
837 Invalid SSHFP record  
850 You did not choose a valid zone type Seems no valid DNS zone type ('master' or 'slave') was entered. Please, choose a valid type ('master' or 'slave') and try again. Please refer to DNSQuickstart for example requests.
851 You did not yet define your mail servers  
852 Enter at least 1 mail server  
853 Invalid value for mail server  
854 Enter both the subdomain, as where to point to IP or URL  
855 Invalid value for the subdomain  
856 Invalid value for the subdomain  
857 You entered duplicate subdomains  
858 You entered duplicate mail servers  
860 DNS zone could not be added  
870 Invalid name for the template  
871 Wrong orderBy field.  
872 Zone specified is not found. Please ensure the zone name is correct and the zone is active (not disabled).
873 Template specified is not found.  
874 Template ID is empty.  
876 Please insert DNS records  
877 It is not possible to use MX records that point to an IP address in the range 79.99.129.0/24.  
891 DNSSEC is not supported by this extension  
895 DNSSEC keys and digests should be BASE64 encoded  
896 DNSSEC processing failed.  
900 Login failed  
901 Empty username field!  
902 Empty password field!  
910 The form you sent was not recognized by the Openprovider system  
911 The version of the command sent is not or no longer valid  
920 Your balance is insufficient  
921 Invalid characters in amount!  
922 The amount is too small!  
923 Amounts larger than ¡ 1000,00 can only be payed by wire transfer!  
924 Invalid currency.  
927 Increase balance payment failed  
950 Payment ID is invalid  
951 Confirmation code is invalid  
952 The confirmation checkbox is not checked  
953 The payment could not be found  
954 The payment is already confirmed  
955 Amount is empty  
956 Payment method is empty  
957 Payment method is not supported  
958 Payment method is not allowed to reseller  
960 You have already selected your account currency  
999 An unknown error occurred please contact Openprovider  
1000 Empty field for the type SSL cerificate!  
1001 Empty field for the number of servers on the PremiumSSL Wildcard!  
1002 Empty field for the years for the SSL certificate!  
1003 Empty field for the CSR!  
1004 Empty field for the servers software for the SSL certificate!  
1005 Empty field for the address for the SSL certificate!  
1006 Invalid field for the address for the SSL certificate!  
1007 Empty field for the zipcode for the SSL certificate!  
1008 Invalid field for the zipcode for the SSL certificate!  
1009 Empty field for the city for the SSL certificate!  
1010 Invalid field for the city for the SSL certificate!  
1011 Empty field for the state for the SSL certificate!  
1012 Invalid field for the state for the SSL certificate!  
1013 An unexpected error occured!  
1015 Invalid country for the SSL certificate  
1016 The company name in your handle is does not exist or is invalid. Please check the details in your handle.  
1017 Invalid phone for the SSL certificate  
1020 Invalid product  
1021 Invalid period!  
1022 Selected no or invalid webserver software  
1023 Entered invalid subdomain in the hostnames  
1024 Invalid subject alternative names  
1025 The CSR entered specifies alternative domain names. This certificate does not support alternative domain names.  
1026 Invalid wildcard format  
1027 Wildcards are not supported by the product  
1028 CSR common name should start with wildcard *  
1029 The CSR entered does not specify any subject alternative domain names SAN. This is required for a multi-domain certificate. Please reconfigure your CSR.  
1030 Invalid CSR  
1031 Found no or invalid common name CN gevonden in CSR  
1032 This product can not be supplemented with additional features  
1033 A maximum of %d additional domains applies  
1034 Chosen features set is not supported by the product or invalid  
1035 Multiple features are not allowed  
1036 Please complete the field - Email address approver.  
1037 Certificate is not active  
1038 An unknown error occured when generating CSR, please check parameters passed  
1040 Selected no handle  
1041 Selected invalid handle  
1045 Invalid e-mail address for approver  
1046 E-mail address for approver is not allowed  
1050 CSR must contain company  
1051 CSR must contain country  
1052 CSR company must be equal to contact company  
1082 <strong>The next hostnames are invalid:</strong> %s  
1083 Certificate can not be reissued from incomplete order  
1084 Invalid order  
1085 The command was not recognized  
1086 An unknown error occurred when processing requested plugin action  
1087 Order is being processed by CA  
1088 SSL certificate request has been rejected  
1089 SSL certificate has been revoked  
1090 Revocation reason can not be empty  
1091 Payment required for the successful order  
1092 Product is currently disabled  
1093 Empty order id  
1094 Invalid order id  
1095 Invalid order status  
1096 Invalid product\'s category  
1097 Empty product ID.  
1098 Invalid product ID.  
1099 An unknown error occurred for more information, see the details below:<br>  
1100 Valid customer name required  
1101 Valid company name required  
1102 Valid domain name required  
1103 Valid e-mail address required  
1105 Logo required  
1106 Invalid logo file type: should be .gif or .jpg  
1107 Invalid logo dimensions: should be 600px by 280px max  
1540 Cannot request or reset authorization code, domain locked for transfer. Please unlock the domain first.  
1901 Fiscal number owner is necessary to register this domain  
1902 A VAT number owner is required for this domain request  
1903 A company registration number CoC is required for this domain request  
1910 The admin and owner for an .ES domain must be the same person.  
1920 A company needs a valid SIREN/SIRET number put this in the CoC field  
1921 No birth date has been entered  
1922 Birth date is not formatted as dd-mm-yyyy  
1923 No birth place has been entered  
1924 Owner and administrative contact should be French  
1925 Passport number is missing  
1926 Please check customer\'s details. Something is wrong with them.  
1927 Customer required additional data parameter is missing. Additional data information is missing and registration/transfer cannot proceed. Check here your TLD and retry by providing all the required information.
2001 Uploading the file failed.  
2002 The filetype is not supported.  
2003 An error has occurred while processing the file.  
2004 Only csv file supported.  
3001 Title is required parameter  
3002 License cannot be created. Try again later  
3003 You have not changed any option. There is nothing to upgrade  
3004 License cannot be upgraded. Try again later  
3005 Cannot connect to the server. Try again later  
3006 Service temporarily unavailable. Try again later  
3007 No license product exists for given ID.  
3008 Empty license product ID.  
3009 Invalid orderBy value.  
3010 License ID is empty.  
3011 No license found for given ID.  
3012 License\'s title is empty.  
3013 Invalid \'domains\' specified.  
3014 Invalid \'langPacks\' specified.  
3015 Invalid \'features\' specified.  
3016 Invalid \'keyType\' specified.  
3017 \'keyType\' is empty.  
3018 \'period\' is invalid.  
3019 \'options\' parameter is empty.  
3020 \'options\' parameter is invalid.  
3021 A license with such an ID does not exist.  
3022 Cannot create a license. Check if your Company\'s Zipcode is correct.  
3023 Cannot create a license. Check if your Company\'s State is correct.  
3027 \'virtualization\' parameter is invalid.  
3028 \'edition\' parameter is invalid.  
3029 \'pack\' parameter is invalid.  
4001 Wrong command name.  
4002 Permission denied  
4003 Command\'s parameters access violation  
4004 API not available  
4005 API disabled for maintenance  
4006 Wrong message format  
4007 API access temporarily blocked because of excessive use Identical calls of createDomainRequest within 10 seconds cause this error. The temporary block will expire in 300 seconds.
5001 Empty active flag.  
5002 Invalid contact ID.  
5003 Empty contact ID.  
5004 Cannot remove last admin contact  
5005 Contact cannot remove himself  
5006 Wrong password format minimum of 6 characters, no spaces, minimum of 1 digit  
5008 Bad IP list value.  
5009 Invalid auth type.  
5010 INN is invalid  
5011 KPP is invalid  
6001 Additional data: Invalid birth city.  
6002 Additional data: Invalid birth address.  
6003 Additional data: Empty birth country.  
6004 Additional data: Invalid birth country.  
6005 Additional data: Invalid birth date.  
6006 Additional data: Invalid birth state.  
6007 Additional data: Invalid birth zipcode  
6008 Additional data: Invalid headquarters address.  
6009 Additional data: Invalid headquarters city.  
6010 Additional data: Empty headquarters country.  
6011 Additional data: Invalid headquarters country.  
6012 Additional data: Invalid headquarters state.  
6013 Additional data: Invalid headquarters zipcode.  
6014 Additional data: Invalid social security number.  
6015 Additional data: Invalid company registration city.  
6016 Additional data: Invalid company registration number.  
6017 Additional data: Invalid company registration subscription date.

This error occurs while creating or updating customers/contacts/handles with invalild company registration date. Please review the date entered and ensure to use date format: YYYY-MM-DD
* YYYY - Year, eg: 1990

* MM - Month, eg: 01

* DD - Date, eg: 01

6018 Unfortunately, there aren\'t free domains in your list.  
6020 Invalid value, please only use numbers and digits  
6200 Cannot delete a customer with domains assigned  
6206 Cannot delete a customer that assigned as default handles  
10001 Invalid email specified  
10002 Invalid username specified  
10003 No email nor username are specified  
10004 Invalid password specified  
10005 Access denied The IP address sending the API call is denied by your whitelist or blacklist
10006 Two factor authentication required  
10007 Invalid code provided, please try again. If you keep having problems logging in, please contact our <a href=\ mailto:support@openprovider.com\ >support department</a>.  
10008 API access is disabled for this contact  
10009 API access is disabled for this reseller Typically caused due to an excessive number of API calls/suspicious calls. Please contact Openprovider Support for assistance.
11000 Cannot connect to spam filter server  
11001 Reseller has no active subscription  
11002 Reseller already has active subscription  
11003 Your request contains an empty domain name  
11004 Your request contains an invalid domain name  
11005 Your request contains an empty destination  
11006 Your request contains an invalid destination  
11007 Your request contains an empty alias  
11008 Your request contains an invalid alias  
11009 Your request contains an empty domain id  
11010 Your request contains an invalid domain id  
11011 Exceeded subscription domain limit please upgrade your bundle  
11012 Cannot delete bundle: delete all active filters first  
11013 IP is invalid  
11014 Domain IP users limit is exceeded  
11101 Invalid options specified  
11102 Please choose a bundle size that differs from your current bundle size  
11103 Invalid promotion code - please check the code entered is correct  
11999 Spam filter server error, please see details below:  
13000 Incorrect PromoCode  
13001 This promotion code is already used in this account  
14200 Signed marked data SMD is not in base64 format  
14201 Signed marked data SMD has been found in revocation list  
14202 Wrong signed marked data SMD format  
15001 Invalid extension. This domain extension is not enabled for your account. Please contact our support department for more information. The .eu extension can get automatically blocked after 10 incorrect/invalid operations or API calls within 20 minutes. Please contact support to know details and to unblock.
18000 DNS check no results  

19000

Domain name is premium. Please contact support to purchase.

 
19001

Can not create domain.

 

19002

Domain is premium, but price has not yet been published by registry

 
19003 Locking is not possible for domains with `Whois Privacy Protection` option enabled  
19004 According to ICANN guidelines, domains created or transferred less than 60 days ago are not eligible for transfers.  
19005 Invalid fee amount for `Early Access Program` period  
19006 Domain can not be anonymized as this TLD does not yet support whois privacy  
19007 Domain can not be anonymized as this TLD does not yet support whois privacy for legal persons  
19008 Domain is premium and not support automatic registration. If you want this domain, please, write to support  
19009 Domain id required because more than two records found  
19010 Wpp contract is not signed  
19011 The domain is already under your control  
19012 The domain owner contact for this extension must have a local presence.  
19013 Invalid period unit  
19307 This domain can only be renewed within 28 days from its expiration. Please, set auto-renewal or try again within that timeframe Please refer this article for more information.
25000 Wrong auto renew value  
25001 Too early for renew  
25002 Renew is not implemented right now  
25003 Renew is not allowed  
25004 Company name of the organization contact must be specified  
25005 Common name cannot be changed  
25006 Invalid operation. Updating cannot be processed  
25007 Invalid operation. Reissue cannot be processed  
25007 Invalid operation. Reissue cannot be processed  
25008 Invalid operation. Validation cannot be processed  
25009 Invalid operation. Cancellation cannot be processed  
25010 Invalid operation. Deletion cannot be processed  
25011 Invalid operation  
25012 Method is currently suspended by Symantec  
25013 Department must contain only numbers, letters, points and spaces  
25014 Company data can not be changed during the reissue  
25015 Digicert products are terminated since September 15, 2019. Please, order Comodo product instead.  
26001 Invalid `from` parameter  
26002 Domain forwarding operation failed. The next mandatory field have not been filled or filled incorrectly: forwardTo  
26003 Domain forwarding operation failed. The next mandatory field have not been filled or filled incorrectly: forwardType  
26004 Domain forwarding is already being provisioned  
26005 Forwarding does not exists  
26006 Invalid `schemeFrom` parameter  
26007 Domain forwarding operation failed. The next field have been filled incorrectly: schemeTo  
26100 Domain forwarding deletion request has been accepted and will be processed within next hours.  
26200 Domain forwarding setup change is already ongoing  
26303 Domain forwarding destination must be an URL without query or fragment.  
26304 Domain forwarding could not be applied to domain with this TLD  
26999 An unknown forwarding-error has occurred; please contact Openprovider  
27001 Invalid `abuseId` parameter  
27002 Invalid `answer` parameter  
27003 Cannot find abuse  
27004 Cannot delete abuse  
27005 Cannot modify nameservers because domain is marked as abusive  
27006 Thank you for your response, it is filed for manual review.  
28001 Invalid `registryStatuses` parameter. Please check that statuses exist  

28003

clientHold cannot be updated for this domain now because email verification is failed for domain owner

 

28004

clientHold is not changeable for this domain now. It's denied by a registry or some internal error

 

28012

clientTransferProhibited is not changeable for this domain now. It's denied by a registry

 

28013

clientTransferProhibited cannot be updated for this domain now because domain was created/transferred less than 60 days ago.

 

28014

clientTransferProhibited is not changeable for this domain now. It's denied by a registry or some internal error

 

28002

clientHold is not changeable for this domain now. It's denied by a registry

 
28021 You are about to update a domain with an extension that requires an update fee. If you accept this update fee, please re-send the modifyDomainRequest command and add the parameter 'acceptUpdateFee' with the value of the update fee, which can be found in the 'data' block of this command output.  
29001 Sectigo Premium DNS contract is not signed yet. To proceed, please sign it at https://cp.openprovider.eu/documentation/contracts.php --> Premium DNS  
29002 Your DNS zone contains a custom NS record in format that is unsupported by Sectigo DNS. Please adjust your zone / DNS template and specify the custom NS record 'name' parameter.  
29101 Domain Aftermarket contract is not signed yet. To proceed, please sign it at https://cp.openprovider.eu/documentation/contracts.php --> Aftermarket domains  
30001 Invalid Easy Dmarc order status  
30002 Empty Easy Dmarc order id  
30003 Cannot create another order while existing order active  
30004 Cannot create Easy Dmarc order  
30005 Easy Dmarc Order Invalid  
30006 Cannot activate Easy Dmarc order  
30007 Easy Dmarc SSO type is invalid  
30008 Easy Dmarc contract is not signed yet. To proceed, please sign it at https://cp.openprovider.eu/documentation/contracts.php --> Easy Dmarc  

30072

Cannot delete dkim for this domain in Email Solution, make sure dkim created already

 

30073

Cannot get dkim for this domain in Email Solution, make sure dkim created already

 

30074

Cannot create dkim for this domain in Email Solution

 

30080

Invalid alias for this mailbox in Email Solution

 

30081

Alias is already exists for this mailbox in Email Solution

 
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