Question
How to prevent an email from being filtered?
Answer
By configuring allow or block list filtering rules for outgoing or incoming filters the emails in the configuration will be accepted or sent without the need for the filter to check it.
This is very useful when there is an abuse e-mail address that for example should receive all e-mails.
In this case, add abuse@yourcompany.com to the recipient allow list.
The steps for the configuration can be found on the following URLS of Spamexperts knowledge base for Allow list/Block list and the incoming and outgoing filter rules.
Allow list/Block list
Allow list/Block list filtering rules:
