Premium DNS Service


In collaboration with Sectigo, an industry leader in SSL certificates and web security products, Openprovider introduces a premium DNS service that will be the perfect complement to our current, free of charge, DNS offering. In the article below you can find a summary of the benefits of the service and a FAQ.


General:

Premium DNS Benefits

How can I enable the Premium DNS service for a new domain registration using the Reseller Control Panel?

How can I enable the Premium DNS service for an existing domain using the Reseller Control Panel?

Does the Premium DNS service support DNSSEC?
Can I enable the Premium DNS service when transferring a domain to Openprovider or when trading a domain?

Can I transfer my Premium DNS subscription from one domain to another?

How do I disable the Premium DNS service for a given domain using the Reseller Control Panel?

What DNS record types are supported by the Premium DNS service?

Can I use the Premium DNS service if my domain is not managed by Openprovider?

How do I delete the Premium DNS zone and prevent further billing?


Billing:

How does billing work for the Premium DNS service?

What happens to my subscription if I disable the Premium DNS service for a domain?

What happens to my subscription if I delete my domain, I transfer it out or my domain expires?

 

API:

Is the Openprovider API compatible with Premium DNS?

How can I enable the Premium DNS service when registering a new domain programmatically using the API?

How can I enable the Premium DNS service for an existing domain programmatically using the API?

How can I disable the Premium DNS service for one of my domains programmatically using the API?

How I can move to Sectigo DNS and move all record from OpenProvider DNS to Sectigo DNS?

Can the Premium DNS service also be used via Plugins, like WHMCS, Blesta or Hostbill?



Premium DNS Benefits

    • Blazing Fast Resolution: The first part of a request to your website is typically a DNS lookup. Sectigo’s Premium DNS ensures that your customers are always connected to the closest server, resulting in lower latency and faster access times to your web properties.
    • Global Presence: All your DNS zones are pushed to Sectigo’s DNS servers around the globe, ensuring an optimal user experience for your global customers.
    • DDoS Protection: DNS is the first step in the journey to your website. Sectigo’s Premium DNS keeps your DNS zone protected from DDoS DNS attacks at all times.
    • 99,99% Uptime Guarantee: Sectigo’s built-in smart routing and anycast capabilities ensure that your DNS zones are always online. Your websites will always be accessible regardless of regional disruptions.
    • Near Real-Time Updates: Updates to your DNS records are carried out globally in near real-time.
    • Easily Managed: Manage your DNS zones with a friendly and intuitive interface. The same interfaces and APIs currently used to manage DNS zones hosted at Openprovider’s nameservers can be used to manage premium DNS zones.
    • Competitive Pricing

 

 

How can I enable the Premium DNS service for a new domain registration using the Reseller Control Panel?

 

Enabling Premium DNS for a new domain registration is simple. Simply check the ‘Premium DNS by Sectigo’ box during the registration process. When you do that, the Sectigo nameserver group will be selected automatically in the ‘Nameserver Settings’ section.

 

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**NOTE:

The Premium DNS by Sectigo are separate nameservers from the free Nameservers of Openprovider.
Activating these nameservers means a new, empty zone will be created on the Sectigo servers, and any records you want to use have to be created  in the new zone of Sectigo! The system does not support any copying of (existing) zones from other nameservers at this moment.

 

 

 

How can I enable the Premium DNS service for an existing domain using the Reseller Control Panel?

 

You can achieve this in 2 different ways:

  1. Create the Premium DNS zone for that domain directly in the ‘DNS management’ area. In this case you will also have to manually edit the domain details in order to assign the Sectigo nameservers to it.


    Screen_Shot_2021-09-07_at_17.49.58.png


  2. Edit the domain details, check the ‘Premium DNS by Sectigo’ box in the domain details view and save your changes. This will automatically create a new (empty!) Premium DNS zone for that domain and will select the Sectigo nameserver group in the ‘Nameserver Settings’ section. If you were using a standard DNS zone before the change, that zone will be kept in the platform and no changes will be made to it.

 

**NOTE:

The Premium DNS by Sectigo are separate nameservers from the free Nameservers of Openprovider.
Activating these nameservers means a new, empty zone will be created on the Sectigo servers, and any records you want to use have to be created  in the new zone of Sectigo! The system does not support any copying of (existing) zones from other nameservers at this moment.

 

 

 

Does the Premium DNS service support DNSSEC?

 

Yes, DNSSEC is fully supported by the Premium DNS service.

 

 

Can I enable the Premium DNS service when transferring a domain to Openprovider or when trading a domain?

 

No, the Premium DNS service is not available in these cases just yet, but we are planning to add support for them in the near future. Once a domain has been successfully transferred to Openprovider, Premium DNS can be enabled via a domain update action. 

 

Can I transfer my Premium DNS subscription from one domain to another?

 

No, the Premium DNS service is tied to a specific domain and cannot be transferred between domains.

 

How do I manage the Premium DNS service from the Reseller Control Panel?

 

You can manage your premium DNS zone in the same way you manage your standard DNS zones, i.e. from the domain details page or from the ‘DNS Management’ section.

 

You can also manage your Premium DNS zone using the "Single domain DNS Panel" (dnspanel.io).

 

 

How do I disable the Premium DNS service for a given domain using the Reseller Control Panel?

 

Please follow these steps:

 

  1. In the domain details view, select the edit option and change the nameservers to the ones that correspond to the DNS service you will be using after cancelling the Premium DNS service. If you wish to use Openprovider’s standard DNS service, just select the Openprovider nameserver group. If you plan on using a third party provider, please enter the corresponding nameservers. In this case, please ensure that the new DNS zone is available before performing the migration.
  2. Save your changes.
  3. Wait for 24-48 hours to ensure that the changes are propagated globally.
  4. Go back to the domain details view, edit the domain and uncheck the ‘Premium DNS by Sectigo’ box.
  5. Save your changes.
  6. In order to cancel the subscription itself, delete the zone via the domain management menu.



What DNS record types are supported by the Premium DNS service?

 

The Premium DNS service supports the same record types as our standard DNS service. More information can be found here: https://support.openprovider.eu/hc/en-us/articles/216648808-DNS-Records.

 

The only exception is TLSA records, which are supported by our standard DNS service but not by the Premium DNS service. If you are currently using a TLSA record for one of your domains and wish to enable the Premium DNS service for that domain, please ensure you remove the TLSA record first or get in touch with our support team.

 

Can I use the Premium DNS service if my domain is not managed by Openprovider?

 

Yes, you can create a Premium DNS zone for a domain even if that domain is currently not managed by Openprovider.

 

How do I delete my Premium DNS zone and prevent further billing?

There are 2 options to delete your Sectigo Premium DNS zone.

- You can disable the auto renewal (Set to "on" by default, this can not be changed at this moment)
- You can delete the zone by clicking on the red bin icon. Please note, the zone will be deleted immediately  and the zone will stop resolving.

As long as the zone exists, the billing will take place every year.

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Billing

 

How does billing work for the Premium DNS service?

 

The Premium DNS service is a yearly subscription service, and it is automatically renewed every year unless the Premium DNS zone is deleted.
You can find the renewal date of the zone in the DNS management --> Zone overview.

 

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What happens to my subscription if I delete the Premium DNS service for a domain?

 

If you delete a Premium DNS zone, the subscription to that zone will be cancelled immediately and you will not be billed for that zone anymore in the future.

 

Note that if you delete your Premium DNS zone before the current billing cycle has come to an end, you will not get a refund for the rest of the 1-year period you paid for as mentioned in the signed Terms and Conditions.

Click here to read how to delete your Premium DNS zone.

 

What happens to my subscription if I delete my domain, I transfer it out or my domain expires?

 

Your Premium DNS zone is not deleted automatically if you transfer your domain out of Openprovider, when you delete your domain or when the domain expires.
It is important that if you want to stop the Premium DNS service, you have to explicitly delete that zone from the Openprovider platform to stop the subscription or disable the auto renewal.

As long as the zone is present in the control panel, the subscription is active and will be invoiced on a yearly basis. There will be no refund provided, also not when it was not actively used or connected to a non active domain, as mentioned in the signed Terms and Conditions.

Click here to read how to delete your Premium DNS zone.

 

 

API

Is the Openprovider API compatible with Premium DNS?

 

Yes, the Openprovider DNS API is fully compatible with the Premium DNS service and can be used to create, manage and delete your Premium DNS zones and records programmatically, just as you do with your standard DNS zones. Please refer to our API documentation for more details on how to manage this service.

 

How can I enable the Premium DNS service when registering a new domain programmatically using the API?

 

Just add the ‘isSectigoDnsEnabled’ => 1 parameter to your createDomainRequest. If you are using the  PHP library for our XML API:

 

$request = new OP_Request;

$request->setCommand('createDomainRequest')
    ->setAuth(array('username' => '***', 'password' => '***'))
    ->setArgs(array(
            'ownerHandle' => 'AB123456-NL',
            'adminHandle' => 'AB123456-NL',
            'techHandle' => 'AB123456-NL',
            'domain' => array(
                    'name' => 'example',
                    'extension' => 'tld'
            ),
            'period' => '1',
            'nameServers' => [
                    0 => ['name' => 'NS1.sectigoweb.com'],
                    1 => ['name' => 'NS2.sectigoweb.com'],
                    2 => ['name' => 'NS3.sectigoweb.com'],
                    3 => ['name' => 'NS4.sectigoweb.com'],
            ],
            'isSectigoDnsEnabled' => 1,
    ));

How can I enable the Premium DNS service for an existing domain programmatically using the API?

 

Add the ‘isSectigoDnsEnabled’ => 1 parameter to your modifyDomainRequest. PHP example:

 

$request = new OP_Request;

$request->setCommand('modifyDomainRequest')
    ->setAuth(array('username' => '***', 'password' => '***'))
    ->setArgs(array(
            'domain' => array(
                    'name' => 'example',
                    'extension' => 'tld'
            ),
            'isSectigoDnsEnabled' => 1,

    ));

How can I disable the Premium DNS service for one of my domains programmatically using the API?

 

Add the ‘isSectigoDnsEnabled’ => 0 parameter to your modifyDomainRequest. PHP example:

 

$request = new OP_Request;

$request->setCommand('modifyDomainRequest')
    ->setAuth(array('username' => '***', 'password' => '***'))
    ->setArgs(array(
            'domain' => array(
                    'name' => 'example',
                    'extension' => 'tld'
            ),
            'isSectigoDnsEnabled' => 0,

    ));

 

Please note that the 'isSectigoDnsEnabled' parameter must only be used to enable or disable the Premium DNS service. It must be omitted from the API calls with which you don’t intend to toggle the Premium DNS service.

 

How I can move to Sectigo DNS and move all record from OpenProvider DNS to Sectigo DNS?

 

Yes, You can search for the zone matching a certain name pattern and provider with the query parameters : `name_pattern=example.domain&provider=openprovider`


So the full command would look like :

curl -X  GET "https://api.openprovider.eu/v1beta/dns/zones?name_pattern=example.domain&provider=openprovider" \
-H 'Authorization: Bearer <API TOKEN>'

response will have the target records.

Then add the desired records to the zone :

curl -X  PUT "https://api.openprovider.eu/v1beta/dns/zones/example.domain" \
-H 'Authorization: Bearer <API TOKEN> ' \
-H 'Content-Type: application/json' \
-d '
{
"id": 12275390,
"name": "example.domain"
"provider": "sectigo",
"records": {
"add": [
{
"name": "",
"ttl": "900",
"value": "127.0.0.2",
"type": "A"
}
]
}
}

 

Can the Premium DNS service also be used via Plugins, like WHMCS, Blesta or HostBill?

 For WHMCS, you can start selling premium DNS with our free provisioning module already!

Provisioning modules for other integrations will be available based on demand. Please check with your account manager for a timeline.

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