The following error is thrown when trying to add a record to a zone:
Error CNAME example.tld found, but other records with same label exist
Cannot save zone record: A DNS zone cannot contain a CNAME record for a host which already has another type of record.
Please check that this zone does not have both CNAME and other types of records for the same host.
- A CNAME record exists with a label of a different record type.
e.g., the zone for example.tld with the following records would cause an error:
www.example.tld CNAME example.tldThis error occurs because a CNAME record must have a label which is unique from all other records in the zone.
www.example.tld A 18.104.22.168
- CNAME with a label that equals hostname exists:
example2.tld CNAME example2.tld.
Such configuration is prohibited by RFC 1912 (para 2.4).
3. There is a subdomain on a lower level, for example:
You want to add sub1.domain.ext as a CNAME, but there is a record on sub2.sub1.domain.ext.
While this configuration is not prohibited, and can cause a validation error.
In this case, remove or rename the sub2.sub1.domain.ext record, and add the sub1.domain.ext CNAME, or make sure you add CNAMES first.