How do I renew a Plesk license?

It is done automatically if there is enough balance at you Openprovider account.

How often a license is renewed?

Licenses are renewed monthly, but you can acquire a plan for 1 or 2 years through your control panel at Openprovider.

Do I have a discount? How it is charged?

Yes, the longer is your plan, the bigger is your discount.

You plan will be charged completely at the moment you acquire the license.

Eg.:

* Monthly: 1 Jan, 1 Feb, 1 Mar...

* Annual: 1 Jan 2020, 1 Jan 2021, 1 Jan 2021..

* Biennial: 1 Jan 2020, 1 Jan 2023, 1 Jan 2025..

There is auto-renew option?

Yes, auto-renew is configured by default at any plan and licensed will be charged on you balance once the period is over.

What if I don't have enough balance at the time of renewal?

License will expire so in future, you will need to buy a new license.

Can I cancel auto-renew?

No, at the moment you need to cancel you license but remember that it will stop working immediately so you will lose the remaining time of the license.

How can I get the money back?

You can only get the money back if you cancel the license the same day you purchased it, before 12:00 am. You can find more information about cancelling a license through at this article.