What if my commission doesn't show up in reporting?

Question

What if my commission doesn't show up in reporting?

Answer

We are always ready to help in that case.
Before contacting Affiliate Program support, please ensure:
1. End user used a referral link ;
2. End user made a purchase of Basic/Pro plan within 3 days after registration ;
3. End user did not apply a discount or applied max. 10% discount inside Reseller Control Panel ;

Shoot an email at affiliates@namecheap.com with the following information: Your Email, Date of sale, Referral details. Or use the Feedback form.

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