Question

What if my commission doesn't show up in reporting?

Answer

We are always ready to help in that case.
Before contacting Affiliate Program support, please ensure:
1. End user used a referral link ;
2. End user made a purchase of Basic/Pro plan within 3 days after registration ;
3. End user did not apply a discount or applied max. 10% discount inside Reseller Control Panel ;

Shoot an email at affiliates@namecheap.com with the following information: Your Email, Date of sale, Referral details. Or use the Feedback form.