Sometimes it happens that you need to switch domains, licenses or certificates between accounts. If the list is short it is relatively easy to just start internal transfers for these by starting a transfer via the regular transfer processes in our control panel. If there are hundreds of domains to be moved then Openprovider can assist you with moving the domains.
To have your domains and services moved by the Support department please send us an email with the following information;
- Which domains or services do you want moved? Please be specific in this step and send us a list of domains and services to move, this makes it a lot easier to process.
- From which username/account to which username/account do you want it moved?
- Does the new/future owner agree? Put them on CC so they can confirm the request. We may also call them for verification.
- Do you want your balance moved as well?
We can move Domain Names, SSL Certificates and Plesk Licenses for you. We are not able to move SpamExperts domain names or bundles.
When we move an item to the new account all settings will remain identical to before the move. DNS zones will be migrated as well. Expiration dates and contact persons remain unchanged.
Costs may be charged for this service, please contact support before sending a mail to discuss these costs. Depending on the amount of services moved it may be needed to charge an hourly rate for moving them.