What problems can be encountered when ordering a license?

Normally, you will not encounter problems when ordering a license: all options you can choose in Openprovider are always valid. Nevertheless, some difficulties have been reported:

  • American and Canadian customers: a license is linked to your reseller data. Odin (Parallels) requires for American (USA) and Canadian customers a valid state and zipcode. You might have to update your account details before ordering a license.

If you encounter any other issues, our Support department is available to assist you!

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