Normally, you will not encounter problems when ordering a license: all options you can choose in Openprovider are always valid. Nevertheless, some difficulties have been reported:
- American and Canadian customers: a license is linked to your reseller data. Odin (Parallels) requires for American (USA) and Canadian customers a valid state and zipcode. You might have to update your account details before ordering a license.
If you encounter any other issues, our Support department is available to assist you!