Renewal and expiration reminders

Question

How often are renewal reminder send by email?

Answer

By default Openprovider will send you a message daily if one of the resellers products is going to be renewed or expires within the coming 28 days.

Note: Our system timezone is set to CET (Central European Time). During summer months, it automatically shifts to CEST (UTC+2) because of daylight saving time.

  • The dates of already created, transferred, or renewed domains or products remain unchanged, regardless of summer time changes.
  • However, the summer time change applies to any new domain registrations, renewals, transfers, or products added during that period.

The reseller can change this frequency by going to this page and selecting how often and on which days you want the expiration reminders.

Or via the menu Account > Settings > Auto-renew

The expiration reminders will be sent to the administrative contact in the resellers account.

 

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