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Obligations to resellers

As a reseller of Openprovider, you are bound to the regulations that ICANN defined for “resellers”. Rather than just referring you to the ICANN agreement as we do in our Terms and Conditions, we feel it's time for an easier-to-understand summary of your obligations.

As ICANN governs the generic extensions (gTLDs) only, this may only apply to a sub set of your domain portfolio, but remember that many other registries have similar requirements. What are those ICANN-mandated obligations?

  • A registrant agreement is required for each domain registration, containing the domain name, name of the domain holder and the order date, plus a number of pre-defined clauses. An example of such agreement can be found as an attachment to this article. The language of this agreement is free to choose. Openprovider may request a copy of this agreement.

  • This registrant agreement must be stored until at least 2 years after the ending of the contract with the registrant.

  • The reseller is always required to implement a formal decision about a domain name, for example a WIPO decision or a court order, and to cooperate in a legal case involving one or more of his domain names.

  • The reseller is always required to provide the authorization code of a domain to the domain holder and unlock a domain name within 5 calendar days. There are a few grounds for blocking an outgoing domain transfer (see the transfer policy, section A3.7), but those do not lift the requirements of providing the authorization code or unlocking the domain.

  • The reseller must inform its customers about its Deletion and Auto-Renewal Policy.

  • The reseller's website must contain a link to the Registrants' Benefits and Responsibilities.

  • The reseller must identify the registrar upon the domain holder's request.

  • The reseller must not present itself as ICANN-accredited organisation.

A more formal list of these obligations is listed in the ICANN agreement, section 3.12. Of course, all other obligations from article 4 (Resellers) of our Terms and Conditions and the rest of these Terms and Conditions apply at any moment.

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