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Obligations for resellers

Question:

What are the obligations to become a reseller of Openprovider?

Answer:

As a reseller of Openprovider, one is bound to the regulations that ICANN defined for “resellers” in ICANN agreement.

As ICANN governs the generic extensions (gTLDs) only, this may only apply to a subset of one's domain portfolio, but remember that many other registries have similar requirements. What are those ICANN-mandated obligations?

  • A registrant agreement is required for each domain registration, containing the domain name, name of the domain holder and the order date, plus a number of pre-defined clauses. An example of such agreement can be found as an attachment on bottom of this article. The language of this agreement is free to choose. Openprovider may request a copy of this agreement.

  • This registrant agreement must be stored until at least 2 years after the ending of the contract with the registrant.

  • The reseller is always required to implement a formal decision about a domain name, for example a WIPO decision or a court order, and to cooperate in a legal case involving one or more of his domain names.

  • The reseller is always required to provide the authorization code of a domain to the domain holder and unlock a domain name within 5 calendar days. There are a few grounds for blocking an outgoing domain transfer (see the transfer policy, section A3.7), but those do not lift the requirements of providing the authorization code or unlocking the domain.

  • The reseller must inform their customers about the Deletion and Auto-Renewal Policy.

  • The reseller's website must contain a link to the Registrants' Benefits and Responsibilities.

  • The reseller must identify the registrar upon the domain holder's request.

  • The reseller must not present itself as ICANN-accredited organisation.

A more formal list of these obligations is listed in the ICANN agreement, section 3.12. Of course, all other obligations from article 4 (Resellers) of our Terms and Conditions and the rest of these Terms and Conditions apply at any moment.

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