Knowledge Base

Check for answers to your questions by searching by keywords, or check categories below.

E-mail delayed by the filter?


Is my email delayed by the filter.



Delays of 10-15 minutes are very common shortly after setting up Spamexperts for your domain.

This is a result of the self learning system of the filter: it does not know the receiving mail server yet, and will grey-list the e-mail first. The next delivery attempt of the sending mail server (after a minimum of 10 minutes), the filter will accept the e-mail and process with the next validation steps.

After receipt of 5-10 e-mails, the receiving mail server will be recognized and the delay disappears.

Was this article helpful?
0 out of 0 found this helpful