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E-mail delayed by the filter?

Question:

Is my email delayed by the filter.

 

Answer:

Delays of 10-15 minutes are very common shortly after setting up Spamexperts for your domain.

This is a result of the self learning system of the filter: it does not know the receiving mail server yet, and will grey-list the e-mail first. The next delivery attempt of the sending mail server (after a minimum of 10 minutes), the filter will accept the e-mail and process with the next validation steps.

After receipt of 5-10 e-mails, the receiving mail server will be recognized and the delay disappears.

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