Our payment processor uses several methods to detect fraud. It is very likely that one of these systems is causing trouble during a payment.
Possible reasons for credit cards being rejected include:
- The creditcard is from a different country than the IP from which the payment is being submitted.
- The creditcard is from a country that is on a high risk list.
- The creditcard is configured to now allow payments to a different country than your own.
- The creditcard is configured to allow payments on a certain name. Be sure to add the right contact details to your account.
In all cases, our support department will be able to see why your payment is being rejected.