How to get Plesk support in Openprovider?

Question

How can one receive support for either a technical or a licensing issue with Plesk software?

Answer

If the license has been purchased via Openprovider account, contact Openprovider support department having the following info at hand:

  • License number: PLSK.012345678 (example)
  • License version: 17.5 (example)
  • Server OS: CentOS 7(example)
  • Short Description of the problem in English.
  • Server Credentials

Submit a request via this form

NB: Our support is available Monday to Friday from 9AM to 5PM CET/CEST

If you would like to have 24/7 support directly from Plesk you can activate a support subscription here.

 

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