How can one receive support for either a technical or a licensing issue with Plesk software?
If the license has been purchased via Openprovider account, contact Openprovider support department having the following info at hand:
- License number: PLSK.012345678 (example)
- License version: 17.5 (example)
- Server OS: CentOS 7(example)
- Short Description of the problem in English.
- Server Credentials
Submit a request via this form
NB: Our support is available Monday to Friday from 9AM to 5PM CET/CEST
If you would like to have 24/7 support directly from Plesk you can activate a support subscription here.